Frequently Asked Questions

There are several things you need to consider before going for money back.

  • You need to register & join UPW 2019 first before you get back your money?
  • You can have your payback during 16.00 and 20.00 (Singapore Time) on the 6th September 2020, Requests?created?outside?of these?times?declared?won’t?be?supplied with?a?a reimbursement?guarantee.
  • You will have to speak with one of the lead trainers of Tony Robbins before getting your payback. If you still want your money back then attendee must handover the ticket back workbook and have their wristband cut off by a member of the Success Resources team, regardless of the process not fulfilled money will not be provided.
  • The purchaser will receive the money minus any handling or booking fee. You can receive full payment within 30 days after conclusion from UPW 2020.?
  • In case of purchased ticket from our partners SISTIC or APACTIX, the refund to you will be the equivalent of the funds received by Success Resources Singapore PTE LTD from Pay Right minus any fees Pay Right have charged Success Resources Singapore PTE LTD. After the deduction the final payment will be made within 30 days.?
  • For overseas ticket purchasers you need to process to individual booth during the event.
  • If you qualify for and are to receive a?a refund?guarantee, any complimentary tickets and bonuses not?nevertheless?issued as?a component?of your Unleash?the power?within?2019 program become null and void.
  • After ticket issued to the purchasers any kind of bonus will be deducted back.

As it?s the main event of Tony Robins so without any doubts he will be there for you.

Mr Robins will be there for you on day1 & in Day 3 – the all-important Transformation Day. His Senior Head Trainer, Joseph McClendon III, takes you through days 2 & 4, the Success Conditioning & Energy days.

During the event adult language is probable, for the reason the age limit is above 16 years. So the children are not allowed at the event.

No – Strollers, prams, baby capsules or umbrellas longer than 30cm when in the closed position are not allowed in the event. Important NB: Children aged 10 or under are NOT permitted.

Backpacks or any kind of bags more than 30cm x 30cm of size are not allowed into the venue at all. To help you carry your workbook, snacks etc you will be given a regulation size tote bag at the venue if required.

Registration Questions

?You will be guided about the relevant information near to the event’s date.

  • Friday 6 September 2019?- 10:30 am ? 11:30 pm
  • Saturday 7 September 2019?- 8:45 am ? 10:30 pm
  • Sunday 8 September 2019?- 8:00 am ? 11:30 pm
  • Monday 9 September 2019?- 8:30 am ? 7:00 pm

Doors open at 8:15am sharp on Friday.

After the arrival at the event you will be guided to the counter according to your ticket classification. If you are GOLD then go to the GOLD counter for registration.

You need to bring your printed e-tickets or if you have a smart phone then you can show your e-ticket. Prior to the event you will also be sent a waiver form for the Firewalk on Thursday night. To speed things up for you at registration it’s recommended that you print & complete this form before arriving at the event

In short, bring with you:

  • E-Ticket printed or on smart phone
  • ID – must be presented with your ticket at registration
  • Firewalk waiver form – print, complete & bring along to the event
  • A pen to write in your notebook
  • Warm jacket or coat
  • Snacks – please refer to ‘Venue Questions’ for the special conditions for food permitted at the event

You will receive your?

  • Event workbook
  • Wristband – this must be worn throughout the event, this is your entry into the event.
  • Name badge – this must be worn throughout the event
  • 10% Discount Voucher for purchasing Tony Robbins products

Diamond attendees will also receive:

  • Exclusive Diamond Pack – including snacks, USB, additional journal, pen, water bottle & more

There is not seating reservation system which means you can sit anywhere you like within your specific ticket class seating section.

The seating is unreserved, you and your group will need to arrive early so you can try and get seats together.

Yes you can, the registration desk will be open for the entire event, but we encourage you to get there as soon as you can.

Yes, we have allocated seating in each section for clients that need special attention. You’ll need to notify us via email at?info.sg@srglobal.com. On the day of the event, please come to Customer Service after you have registered and our team can support you with this.

Ticket Questions

  • Bronze
  • Silver
  • Gold
  • Diamond
  • Solitaire

There are many ticket categories. Tickets will be sent to each individual ticket holder by email. Once you have purchased your ticket, it will be sent to your email. In order to get your ticket sent to your email, you will have to submit your unique details to upw.uk@srglobal.com. Details to be sent to the email include name, email, postal address and contact number as well

You can also gain entrance into the event with your E-ticket. You will need to present your ticket at registration along with your ID, you can either print your ticket or have it on display on your mobile device.

Important: The Unleash the Power Within program contains frequent coarse and adult language and themes and is recommended for attendees aged 16 years and over. Children below the age of 16 years will not be permitted into the event for any reason.

TICKET CATEGORIES

GOLD-Trendy ticket

fr. £699

SAVE 58%

DOOR PRICE: £1,699

SAVE £1,000

WHAT YOU WILL GET:

  • Upper-Tiered seating
  • Fire-walk experience
  • Course materials
  • Registration materials

 

VIP-Selling fast

fr. £1,099

save 52%

DOOR PRICE: £2,299
SAVE £1,200

what you will get:

  • Lower-Tiered Seating
  • Fire-walk experience
  • Course materials
  • Registration materials

 

RUBY-Best offer

fr. £1,299

SAVE 60%

SAVE £2,000

WHAT YOU WILL GET:

  • Floor Seating
  • Fire-walk experience
  • Course materials
  • Registration materials
  • Advance entry into main room from day 2

 

DIAMOND- On floor with Tony

fr. £2,299

SAVE 42%

DOOR PRICE: £3,999
SAVE £1,700

WHAT YOU WILL GET:

  • Floor Seating – Behind Solitaire Seating
  • Fire-walk experience
  • Course materials
  • Registration materials
  • Fast track registration
  • Advance entry into main room daily
  • Gift bag
  • One Meal Supplied on Friday, Saturday, and Sunday
  • Welcome Reception on Day 1

 

SOLITAIRE- premium experience

fr.£3,999

SAVE 42%

DOOR PRICE: £6,999
SAVE £3,699

WHAT YOU WILL GET:

  • Solitaire Seating – Closest available to Tony
  • Fire-walk experience
  • Course materials
  • Registration materials
  • Fast track registration
  • Advance entry into main room daily
  • Gift bag
  • One Meal Supplied on Friday, Saturday, and Sunday
  • Welcome Reception
  • Back Stage Experience

There are many ticket categories. Tickets will be sent to each individual ticket holder by email. Once you have purchased your ticket, it will be sent to your email. In order to get your ticket sent to your email, you will have to submit your unique details to upw.uk@srglobal.com. Details to be sent to the email include name, email, postal address and contact number as well

You can also gain entrance into the event with your E-ticket. You will need to present your ticket at registration along with your ID, you can either print your ticket or have it on display on your mobile device.

Important: The Unleash the Power Within program contains frequent coarse and adult language and themes and is recommended for attendees aged 16 years and over. Children below the age of 16 years will not be permitted into the event for any reason.

For ticket class benefits please? visit the pricing section of our website

Your e-ticket will be emailed to you within 2 weeks of the event. Each ticket holder must have a unique email address. If we do not have your details, we cannot send your ticket. Every ticket holder must have their ticket to register for the event.

Yes, payments plans are available and can be arranged to suit your needs. Please call +65 6299 4677 to find out what?s best for you.

Although the event is likely to be sold out, tickets can be purchased at the venue throughout the event. However, there are no ?single day tickets? as such and a full event purchase must be made to gain entry.

Event Questions

Please wear comfortable dress, making sure you bring a sweater or jacket to each session, as the room can become quite chilly. At Tony?s request, the temperature in the arena can fluctuate from cool to quite warm, depending on how much activity is going on. We suggest you dress in layers to accommodate a range in temperature so that you?re comfortable at all times.

No. All cameras are prohibited at the event. While smartphones are allowed into the venue, absolutely no video recording is permitted.

Tony only breaks once a day. He has a lot of content to get through over the 4 days. You are welcome to leave the event room at any time to grab a snack. There are plenty of food facilities onsite and all food and drinks purchased at the venue can be brought inside the main room.

Venue Questions

Yes, you can bring hot or cold food and drinks inside. Any food or drink purchased inside the venue can be brought inside the arena.

Please note items you cannot take in:

  • No glass containers, bottles or metal containers
  • No alcoholic beverages, commercial packaged food, chewing gum, illegal substances of any kind
  • No commercial food purchased outside of the venue into the venue unless you remove all packaging and place inside a plastic container or ziplock bag.

Yes there are water coolers available throughout the venue for you to refill your water bottle.

Transport Questions

Car – Parking:

Singapore Expo is surrounded by car parks with an approximate cost of $20.00 per day for Cars and Light Good Vehicles and $35.00 for Heavy Vehicles and Buses. For more information go to the Singapore Expo site?https://singaporeexpo.com.sg/directions-&-accessibility-parking.php

Train and Bus:

Singapore Expo has its own station which is 5-10 minutes’ walk from the venue. The station is on the Green and Downtown Line – Expo.

For more transport options see?here

Diamond Clients Questions

The Diamond Difference provides an environment reserved for the select few with a shared?

Features of the Diamond Lounge include:

  • Priority access into the room each day – make sure you arrive early each morning to get priority
  • Free Wi-Fi in the lounge
  • Your own barista – top up and relax with a free coffee or tea anytime
  • Concierge service. Need to arrange taxis or hotel bookings? You’ll have enough on your mind without worrying about those sundry chores – unburden yourself.
  • Mini massage – helping you stay relaxed – you deserve it

Plus, you’ll mingle with other individuals who, like you, are determined to experience the very best that life has to offer in every aspect of their business and personal lives.

No, the Diamond Lounge is for Solitaire and Diamond guests only.

Meals are provided on days 2, 3 & 4. The barista is open each day of the event.

Yes, the lounge is open for the duration of the event; you can enjoy the lounge benefits all day each day of the event.

 

For Diamond clients your bonuses will be available at registration

Exclusive Diamond Pack – including snacks, USB, additional journal, pen, water bottle & more

Event Security Questions

For surety of maximum security one those can enter who are permitted for the event.

Also, all persons, bags, parcels, clothing and other items may be subject to screening/security checks at this entry point and also within the event.

Note that we reserve the right not to allow any bag, parcel or other item to be brought into the event and to deal with any unattended object in such a way as we consider appropriate.

NB: ALL PARTICIPANTS MUST BE REGISTERED WITH THEIR FULL DETAILS SUBMITTED PRIOR TO THE EVENT & UPON REGISTRATION MUST WEAR THE CORRECT CREDENTIALS FOR THE DURATION

Credentials and other entitlements are non-transferable and void if altered.

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