UPW Birmingham Terms of Service



UPW Birmingham is the responsible agent for products, services and ticket selling for the event. References to “client” or “you” in this piece are referred to you. References to “we” or “us” in this piece is referred to UPW Birmingham


You hereby acknowledge and agree that you have read all the terms and conditions contained in this Order Form and you agree that this Order Form together with these Terms and Conditions form a contract between you and the UPW Birmingham site

Investment and payment

you must pay what is contained in the ticket of your choice offered by the Tony Rob foundation. All payments must be made through the specified methods in the order form

Cooling off period

This agreement shall be voided after receiving a written notification from you within 14 working days of signing the order form that you no longer have interest in Tony Robbins Birmingham UPW event. You can send a cancellation notice to upw.uk@srglobal.com. Within 30 business days after receiving the cancellation request, we will refund all or part of your money according to our terms of service.


If there is any reason to cancel the products/services which you’ve requested we will wrote you a notice prior to that. It is only the services you’ve paid for that you are entitled to have as a refund and that you shall not claim for any other costs, expenses, losses, damages or liabilities incurred as a result of your cancellation

You also agree that any payable refunds shall be made within 30 days of written notice of cancellation. Once it is settled, you will have no further claims against us.


You acknowledge that you shall not be entitled to and shall not claim a refund other than by strict compliance. You further acknowledge that this is an essential term of this agreement which we rely.

Transferring ticket ownership

You can actually transfer your ticket ownership to a friend or family member in the event that you are unable to attend the program after you’ve booked and paid for. You will have to write a notice to us prior to the beginning of the event with the full contact details of the new attendee to take your place. This should be at least 14 working days before the event.

Limitation of liability

We exclude all terms, conditions and warranties implied by the law. We also limit our ability for your breach of a non-exclusive condition to the actual amount paid. We exclude all terms for consequential damage suffered by you.

Force majeure

We may postpone the delivery of the training to another day if the provision of products and services as contemplated by this agreement are prevented or cancelled as a result of inevitable accident, fire, blackout, flood or any other calamity such as riots, strikes or lockouts. Be informed that you are not entitled to claim for a refund or for any costs, expenses, damages or liabilities suffered as a result of such postponement.

No guarantees/warranties

You confirm that you have understood the extent of the products and services here in and you acknowledge that the effectiveness of the product and services provided to you depend on facts not under the control of the UPW Birmingham site.


Your email address is kept confidential, and never will be published, sold or disclosed to third parties without your explicit consent.

For any question or concern, please visit our contact us page.

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